Because affordable care matters

Your diagnosis comes with many decisions. One of those decisions is finding quality care that is affordable.

We are committed to explaining the cost of your care, so you can focus on your treatment. We walk you through our insurance and billing process, carefully explaining available options so you know what your insurance covers and understand the cost of your care upfront.

Before your first treatment, our financial navigator will provide information about:

Insurance and copays
Financial assistance
Payment process
Referrals

Our goal is to provide you with the information you need to make informed decisions about your care. If you have questions about the cost of care during your treatment, we encourage you to stop by and speak with our financial navigator at any time.

Learn more about insurance and billing by contacting us today.

Key information about billing and insurance

Insurance, Copayment, Coinsurance, and Deductibles

During your first visit, we will make a copy of your insurance card. This will help us determine your insurance coverage and out-of-pocket expenses.

We participate with many insurance companies, however there are times when patients have insurance with a company that we do not have an established partnership. If this happens, we work with the new insurance company to establish a relationship with them or duplicate the benefits a patient may have received if they would have chosen a participating provider.

During your treatment, our financial navigator is available to answer your questions regarding your insurance Explanation of Benefits (EOB) or any other insurance questions.

Co-payment

Copayment (copay) amounts are due at the time of your office visit. Our receptionists will collect your copayment when you check-in.

Coinsurance and Deductibles

Your deductibles and coinsurance will be included on your monthly statement. If you have charges that are still pending with your insurance company, you will not receive a bill until your insurance has made their payment.

Financial Assistance

There may be financial assistance programs available for patients who do not have enough insurance or no insurance. Our financial navigator will explain these programs to you and whether you may qualify.

You will be asked to complete a financial application which includes questions about your assets, income, and expenses. You may also be asked to provide copies of your income tax forms or pay stubs. This information helps us determine your individual need and whether you may qualify for assistance.

We also work with drug companies that may be able to provide free drugs during your treatment. If there are any drugs that we are not able to obtain for free, you will be asked to pay for the cost of the medicine.

Payment Process

You will be billed on a monthly basis for the cost of your care. We offer a variety of ways to pair your bill.

Pay Your Bill

Third-Party Services

There are certain services that while you receive your care at the June E. Nylen Cancer Center, the work is completed by a contracted third party. You may receive a separate bill for this specific service. For example, the radiology imaging, including CT and PET scans performed at the June E. Nylen Cancer Center, are analyzed and interpreted by Nebraska Medicine’s Radiologists and patients would therefore receive a separate bill from Nebraska Medicine’s Radiology Services Department for doing the diagnostic reading of their scans.

Referrals

There may be times when your doctor will refer you to see a physician at another facility. When this is necessary, our team doesn’t always know which doctors and facilities are in-network providers with your insurance company.

If your doctor refers you to another facility, it is your responsibility to check with your insurance company regarding benefits. We recommend you check with your insurance company before your appointment to avoid extra costs to you.